Terms & Conditions
1. Introduction
Welcome to Phoentech Solutions, a leading provider of domain, website, server, and hosting solutions. These Terms of Service (“Terms”) govern your use of our services, including domain registration, website hosting, server rental, email hosting, and related services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
2. Account Registration
In order to access certain services, you may be required to create an account with Phoentech Solutions. You agree to provide accurate and complete information when creating your account and to keep your login credentials secure. You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
3. Description of Services
Phoentech Solutions provides a range of hosting services, including but not limited to:
- Domain Registration: Register and manage domain names for your website.
- Website Hosting: Host your website on our servers, including shared hosting, virtual private servers (VPS), and dedicated servers.
- Server Hosting: Rent dedicated servers or cloud servers for your applications or websites.
- Email Hosting: Host your email accounts and manage email services for your domain.
- Our services may include additional features such as website builders, control panels, backup solutions, security tools, and technical support.
4. Fees and Payments
You agree to pay all fees associated with the services you use, as outlined in our pricing plans or invoices. Fees are due in advance and are non-refundable except as provided by our refund policy. Failure to pay fees may result in the suspension or termination of your account. We reserve the right to change our fees and billing methods at any time, provided that such changes will not apply retroactively.
5. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. Prohibited activities include but are not limited to:
- Violating any applicable laws or regulations.
- Transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
- Interfering with or disrupting the integrity or performance of our services or the data contained therein.
- Engaging in any activity that could harm or compromise the security of our systems or the systems of others.
- We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated our Acceptable Use Policy.
6. Intellectual Property
You retain ownership of any content you create or upload to our services. However, by using our services, you grant Phoentech Solutions a non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing and promoting our services. You represent and warrant that you have all necessary rights to grant us this license.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose your information. By using our services, you agree to the terms of our Privacy Policy.
8. Data Security
We implement reasonable security measures to protect your data and maintain the integrity of our services. However, you acknowledge that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Termination
We may terminate or suspend your access to our services at any time and for any reason without prior notice or liability. Upon termination, your right to use our services will immediately cease. You may cancel your account at any time by following the instructions provided in your account settings.
10. Limitation of Liability
To the fullest extent permitted by law, Phoentech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. In no event shall our total liability exceed the amount paid by you for the services in the past 12 months.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of our services after the posting of the revised terms constitutes your acceptance of the changes.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at info@phoentech.com.